ฉบับภาษาไทย: อ่านหน้านี้เป็นภาษาไทย
What can I do if a landlord withholds my rental deposit?
Short answer
Ask in writing for an itemised deduction with evidence, then escalate. Residential leases by operators covered by the Consumer Protection Board's 2018 contract control notification must return the deposit and provide itemised deductions; disputes can be raised with the Office of the Consumer Protection Board or filed as a consumer case in court.
Evidence decides these disputes, and almost all of it must be created before you move out. Photograph and date the whole unit at check-in and at check-out, keep the signed inventory, keep the meter readings, and hand back the keys with a written acknowledgement. A landlord's claim about pre-existing damage rarely survives a timestamped check-in photograph set.
Then act in sequence: a written demand giving a deadline and a bank account for the refund; a follow-up letter by registered post; then a complaint to the Consumer Protection Board or a consumer court filing, which is designed to be usable without heavy formality. Fair wear and tear is not deductible, and deductions must be substantiated rather than asserted as a flat charge. Scope, turnaround and fees are confirmed by IVC staff by phone, LINE or email — this site does not publish prices.
Reviewed as of 2026-08-04. General guidance only, not case-specific advice and not a guarantee of outcome. Government fees, conditions and processing times are set by the responsible authority and can change. This site does not publish prices — please ask our staff.
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